The true cost of inefficiency in your warehouse (and how to fix it)

Many warehouse leaders underestimate how much inefficiency is costing them. A few minutes lost to extra walking here, a picking error there—it all adds up. Over days, weeks, and months, those small issues become serious drains on productivity and profit.

At RCK, we help clients uncover the hidden costs lurking in their warehouse operations. The good news? These problems are almost always fixable.

Common Inefficiencies We See

  1. Poor layout and flow: Workers spend too much time walking or backtracking because product locations don’t follow a logical flow.

  2. Inaccurate inventory: Mispicks, stockouts, and overstock lead to lost sales, excess holding costs, and fire drills.

  3. Returns chaos: A lack of process leads to clutter, slow turnaround, and strained labor during peak seasons.

  4. Underutilized labor: High turnover, poorly defined roles, and overreliance on tribal knowledge increase errors and training costs.

  5. Wasted space: Valuable floor or vertical space goes unused due to inefficient racking or outdated storage methods.

Any one of these can slow down your operation. Combined, they kill throughput, inflate costs, and frustrate your team.

What It’s Really Costing You

  • Lost time = reduced output = delayed shipments

  • Mispicks = returns, rework, and angry customers

  • Inefficient processes = higher labor and training costs

  • Unused space = wasted rent and deferred expansion

These costs may not always show up in a single line item, but they hurt your bottom line just the same.

How to Fix It

Start small. Here’s where to begin:

  • Measure time-on-task: Track how long it takes to pick, pack, replenish. Look for patterns and outliers.

  • Map your flow: Physically walk through your processes. Where are delays, bottlenecks, or detours?

  • Segment your SKUs: Store fast movers in accessible locations. Use high-density storage for slow movers.

  • Standardize your returns process: Even a basic SOP will reduce chaos.

  • Use your vertical space: Don’t leave 10 feet of air above your racking.

Every improvement should be tied to time, accuracy, or space savings.

RCK Insight

You don’t need a full automation overhaul to fix inefficiencies. Often, it’s a combination of layout changes, better processes, and smarter use of people and space.

Efficiency is a discipline. Mastering it creates capacity, reduces costs, and gives you room to grow.


Kelly Mello Woodsum

Kelly is a 25-year veteran of the supply chain industry, specializing in marketing and communications strategy and successfully bringing software products to market. She has extensive expertise across key marketing disciplines, including branding, product marketing, and content marketing.

Most recently, Kelly served as Vice President of Global Marketing and Communications at Körber Supply Chain Software, where she focused on portfolio and product marketing, market research, content marketing, and buyer and sales enablement. Prior to her role at Körber, she was the Senior Director of Marketing and Communications at DMLogic, a Pittsburgh-based provider of pharmaceutical serialization and warehouse management software, which was acquired by Körber in 2017.

Earlier in her career, Kelly held marketing roles at several supply chain software companies, including TRW, MARC Global, and RedPrairie (now part of Blue Yonder). She also brings academic experience, having served as an adjunct lecturer at Boston University's School of Communication.

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